Home tech support

Firewall, antivirus, antispyware, pop-ups advising us to buy, worms cited in the news - how to make sure all those PC-security must-haves are in place? The New York Times ran a fun, readable account of what one computer owner did to clean up her year-old PC (it had a happy ending!). It's also about the growing unregulated cottage industry called home tech support - how to find someone who can really do what s/he or they, from mom 'n' pops to nationwide chains, claim. BTW, one option is *remote* home tech support while you watch - read about how it works at PlumChoice.com.